Privacy Policy.
How we handle personal information when you visit our website or contact us about software products and engineering.
← Return to homepageEffective date: 4 November 2026
1. Data controller and contact
This website is operated by AR Software, Aleje Jerozolimskie 109/70, 02-011 Warsaw, Poland. For privacy requests, email contact@arsoftware.eu. This notice concerns the arsoftware.eu website and messages addressed to our business contact mailbox; it does not describe the privacy practices of separate mobile or TV applications, which may have their own notices.
2. Personal data we process
- Business correspondence: when you contact us by email, we process your email address, name or organization if supplied, and the information in your message and subsequent correspondence.
- Technical and security information: in the course of delivering and protecting the website, our hosting and security provider may process IP addresses, request details, browser or device information, and security events.
We do not provide account registration, a contact form or a newsletter signup on this website.
3. Purposes and lawful bases
- Replying to inquiries and conducting business correspondence: our legitimate interests in communicating with prospective clients and partners (GDPR Art. 6(1)(f)); where an individual asks us to take steps towards a contract, Art. 6(1)(b) may apply.
- Delivering the website, preventing abuse and maintaining security: our legitimate interests in maintaining a functional and secure online presence (Art. 6(1)(f)).
- Meeting legal requirements or defending legal claims: compliance with legal obligations (Art. 6(1)(c)) or our legitimate interests (Art. 6(1)(f)), as applicable.
4. Hosting, email and recipients
We use Cloudflare to deliver and protect the website and Spaceship Spacemail to operate business email. These providers may process the relevant technical data or correspondence in providing their services. Information may also be disclosed when legally required or to professional advisers where necessary and lawful. We do not sell contact information or use it for third-party advertising.
5. International processing
Infrastructure and email services can involve processing outside the European Economic Area. Where personal data are transferred to a country without an applicable EU adequacy decision, an appropriate GDPR transfer mechanism, such as the European Commission's standard contractual clauses, is required. Details of the safeguards relevant to your data may be requested through our contact address.
6. Cookies and analytics
The website's own code does not use analytics or advertising scripts, create user accounts, or store tracking identifiers in browser storage. Cloudflare may use essential security features or cookies depending on the protections active for this domain. If optional analytics, advertising or other non-essential cookies are introduced, we will update this notice and implement any legally required consent mechanism before activating them.
7. Data retention
We keep correspondence only as long as needed to respond, manage relevant follow-up, and comply with applicable legal requirements, or where necessary to establish, exercise or defend legal claims. Hosting and security records are retained according to the provider configuration and applicable service terms. You can ask about the retention criteria applicable to a specific inquiry.
8. Your rights
Subject to the applicable conditions under GDPR, you have rights to request access, rectification, erasure, restriction of processing, data portability, and to object to processing based on legitimate interests. You also have the right to lodge a complaint with a data protection authority. In Poland the supervisory authority is the President of the Personal Data Protection Office (UODO). To exercise your rights, email contact@arsoftware.eu.
9. Whether providing data is required
You are not required to email us. However, if you choose to send an inquiry, we need your reply address and enough information to understand your request. Without this, we may be unable to respond. We do not make decisions about you solely by automated means through this website.
10. Updates
We may revise this notice when our data processing, suppliers or legal requirements change. The effective date at the top identifies the current published version.